RELAZIONI CON I FORNITORI

Una partnership basata su standard elevati

La protezione del marchio e il controllo dei rischi sono una delle principali proposte di valore di ISS. Con una chiara attenzione alle esigenze dei nostri clienti, ISS gestisce una strategia strategica per i fornitori e una catena di fornitura globale completamente integrata secondo i principi di una buona governance aziendale.
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Garantire una catena di fornitura forte e trasparente

Agiamo come buoni cittadini d'impresa in tutte le società in cui operiamo e ci aspettiamo che i nostri fornitori facciano lo stesso. Il nostro obiettivo è fornire una catena di fornitura trasparente e garantire il rispetto dei più elevati standard etici, come espresso nel Codice di condotta per i fornitori di ISS.
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ISS ProcurePASS

ISS ProcurePASS è una soluzione comune e trasparente per la conformità e l'approvazione dei fornitori in tutti i Paesi in cui ISS opera. Piattaforma web per la gestione del rischio della catena di fornitura, ProcurePASS supporta direttamente le crescenti esigenze dei nostri clienti e migliora le nostre preziose relazioni con i fornitori, la conformità e gli standard di qualità.
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Sostenibilità

Il nostro programma di impegno per la sostenibilità dei fornitori per l'azione per il clima

ISS sta rafforzando il modo in cui lavora con i fornitori per sostenere la nostra traiettoria Net Zero e aumentare la trasparenza lungo la nostra catena del valore. Il nostro Supplier Sustainability Engagement Programme si concentra sui fornitori che spendono di più e che sono responsabili di circa il 36% delle emissioni Scope 3.1 di ISS. Come requisito obbligatorio, ci aspettiamo che questi fornitori adottino obiettivi basati sulla scienza, facciano rapporto a CDP, trasmettano i requisiti di sostenibilità a cascata alle loro catene di fornitura e forniscano a ISS le impronte di carbonio verificate dei prodotti entro il 2030. Il nostro obiettivo è che, entro la fine del 2026, il 32% della nostra spesa globale venga effettuata presso fornitori che abbiano fissato obiettivi SBTi.

Nell'ambito del programma, nel 2024 abbiamo introdotto un processo strutturato che comprende indagini annuali sulla sostenibilità, piani di chiusura delle lacune e formazioni mirate sulle aspettative ambientali dell'ISS, sulla decarbonizzazione allineata all'SBTi, sulle energie rinnovabili e sulla valutazione del ciclo di vita (LCA). Il tasso di risposta combinato per le indagini di sostenibilità 2024-2025 è stato dell'87%, mentre il materiale formativo ha raggiunto il 100% dei fornitori che rientrano nel programma, con una media del 65% che ha partecipato alle sessioni dal vivo nel 2025.

Indipendentemente dai volumi di acquisto annuali, incoraggiamo tutti i fornitori a prendere visione del materiale formativo per capire come le loro azioni per il clima supportino direttamente il percorso di decarbonizzazione di ISS e per seguire i principi di sostenibilità, che rappresentano il 20% della ponderazione della valutazione delle offerte. Attraverso questo approccio collaborativo e trasparente, ISS mira ad accelerare i progressi e a ridurre in modo significativo gli impatti ambientali nella nostra catena di fornitura globale.
Il nostro programma di impegno per la sostenibilità dei fornitori
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Codice di condotta

Codice di condotta dei fornitori ISS

Scaricate qui di seguito il Codice di condotta dei fornitori ISS nella vostra lingua locale.
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APPROFONDIMENTI

Storie reali, impatto reale

News and press
1 leggere

ISS renews and expands public healthcare agreement in Southeast Asia | Press | ISS World

ISS has renewed and expanded its public healthcare agreement in Southeast Asia, increasing its annual value by over DKK 100 million and enhancing healthcare services.
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News and press
1 leggere

ISS further expands multi-country contract with financial services company | Press | ISS World

ISS expands its multi-country contract with a key financial services customer, adding DKK 100 million in annual value, enhancing services across six European countries.
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Blog
5 leggere

Blog | Together is better: four steps for partnering with your workplace services provider on ISS World Blog

Learn the four steps to building successful partnerships with workplace service providers and how trust and innovation drive value and performance in facilities management.
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News and press
1 leggere

ISS announces reduction in contract scope

ISS announces a contract scope reduction worth nearly DKK 200 million annually in the UK, effective end of October.
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News and press
2 leggere

ISS signs new international deal with large global manufacturer | Press | ISS World

ISS signs a major five-year deal with a global beverage manufacturer, expanding services across Europe to enhance business efficiency and sustainability.
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People Stories
4 leggere

Joanna Lukowska

Meet Joanna Lukowska, CFO of ISS Indonesia, and read her people-focused career journey, leadership lessons and advice on growth and opportunity.
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News and press
3 leggere

Interim report for 1 January – 30 June 2025

ISS reports robust financial growth for H1 2025, with increased share buyback and new contracts, while maintaining strong operational efficiency and outlook.
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News and press
3 leggere

ISS enters global partnership with Social Value Portal to advance its social impact ambitions | Press | ISS World

ISS partners with Social Value Portal to enhance social impact globally, focusing on measurable sustainability initiatives across diverse markets.
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Blog
2 leggere

Jarek Dzikowicz: Strong leadership during a devastating flood

When severe floods hit Nysa, Poland, he mobilised the local community to reinforce flood embankments and help clean an emergency hospital.
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People Stories
3 leggere

Jari Kallioinen

Chef Jari Kallioinen transitioned from cooking to cleaning during the coronavirus pandemic, embracing new challenges and learning valuable skills in hygiene and independence.
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People Stories
3 leggere

Gülfem Büyükkırcalı Ömerali

Gülfem Büyükkırcalı Ömerali’s journey from engineer to Chief Operations Performance Officer at ISS Türkiye showcases the power of curiosity, perseverance, and leadership.
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Joel
People Stories
2 leggere

Joël Bréa

Engineer Joël Bréa revolutionizes production processes, reducing switch time from 45 to 5 minutes, impacting 35 factories globally through dedication and creativity.
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Photo of Marieke Nieden
People Stories
1 leggere

Mareike Nieden

Mareike Nieden has been with ISS since 2019. As a test engineer, she ensures reliable mobile data, broadcast and TV services around the clock.
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People Stories
3 leggere

Robert Cedermark: a story of growth and impact

Robert Cedermark began his career as a Global Management Trainee, a move that sparked a transformative professional & personal journey, taking him across the world.
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press release
1 leggere

ISS extends major contract with large global customer | Press | ISS World

ISS extends contract with one of its largest and longstanding global customers. The contract has an annual value of more than DKK 700 million.
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News and press
1 leggere

ISS wins large contract with public healthcare institution in Austria | Press | ISS World

ISS has secured a significant contract with a public healthcare institution in Austria, enhancing patient support and cleaning services across two sites.
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News and press
3 leggere

ISS signs new global contract with VELUX Group | Press | ISS World

ISS and VELUX Group sign a five-year contract to deliver integrated facility services across 12 European countries, enhancing quality, reducing risks, and optimizing costs.
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News and press
1 leggere

ISS further renews and expands public healthcare contract in Southeast Asia | Press | ISS World

ISS has renewed and expanded its public healthcare contract in Southeast Asia, increasing its value to approximately DKK 1.0 billion and enhancing service delivery.
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News and press
1 leggere

ISS signs new contract with global professional services company in India | Press | ISS World

ISS expands its global partnership with a new contract in India, delivering integrated facilities services valued at DKK 100 million for five years.
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News and press
1 leggere

ISS announces contract scope reduction with customer in Northern Europe | Press | ISS World

ISS announces a contract scope reduction in Northern Europe valued at DKK 100 million, effective January 2026, impacting its service operations.
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News and press
1 leggere

ISS signs new deal with global technology company | Press | ISS World

ISS enhances its partnership with a major global tech company, expanding services across three European countries and increasing contract value by over DKK 100 million.
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News and press
1 leggere

ISS expands partnership with natural resources company in APAC | Press | ISS World

ISS strengthens its partnership with a natural resources company in APAC, expanding services to new locations under a five-year agreement valued at DKK 100 million annually.
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News and press
3 leggere

Trading update for 1 january 31 march 2025 | Press | ISS World

ISS reports a strong Q1 2025 with 4.3% organic growth, new contracts, and a share buyback program, maintaining confidence in its annual outlook.
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News and press
1 leggere

ISS wins new business with Australian airport operator | Press | ISS World

ISS secures a DKK 100 million contract with Melbourne Airport to provide key services at Terminal 1, enhancing their partnership and expanding their workforce.
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News and press
3 leggere

The office holds the key to reinforcing culture and belonging | Press | ISS World

The office remains crucial for culture, collaboration, and belonging amidst the rise of hybrid work, according to a global ISS survey of 11,000 employees.
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News and press
1 leggere

ISS signs new contract with large construction company in Turkiye | Press | ISS World

ISS secures a new 3-year catering contract with a major construction company in Türkiye, boosting annual revenue by over DKK 100 million.
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News and press
3 leggere

Annual Report 2024 | Press | ISS World

ISS reports robust financial results for 2024, initiates a new DKK 2.5 billion share buyback, and outlines a promising outlook for 2025.
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News and press
2 leggere

ISS wins large contract with Aroundtown in Germany | Press | ISS World

ISS secures a major contract with Aroundtown to provide comprehensive facility management services across 47 locations in Germany, enhancing property efficiency and tenant satisfaction.
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News and press

ISS wins two large deals, each worth over DKK 100 million annually | Press | ISS World

ISS secures two major deals in Europe and APAC worth over DKK 100 million annually, effective Q2 2025, contributing 0.3% to Group revenue. More details in February 2025.
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News and press
2 leggere

ISS provides education for more than 70,000 employees and their families | Press | ISS World

ISS advances social sustainability by providing education to over 70,000 employees and their families, aiming to empower 100,000+ by the end of 2025.
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Corporate responsibility stories
2 leggere

Driving inclusion: ISS Spain’s measurable impact through its partnership with ONCE Foundation

ISS Spain is among the first to adopt Social Value Portal’s method to measure and report social impact using the international dollar metric.
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News and press
3 leggere

Annual Report 2025 | Press | ISS World

ISS reports robust financial performance for 2025, with significant new contracts and a new share buyback program, positioning for strong growth in 2026.
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Blog
6 leggere

Blog | Designing workplaces to think on ISS World Blog

Learn how businesses can leverage data to uncover hidden problems and innovate solutions, as explained by ISS’s Damien Coburn and Dr. Phil Meinert.
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Blog
5 leggere

Blog | Unlocking workplace wellbeing on ISS World Blog

Boost workplace engagement and motivation by fostering wellbeing through connection, mental resilience, purpose, and physical health in a hybrid work environment.
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Blog
3 leggere

Blog | How technology and innovation in cleaning is driving productivity and a better workplace experience on ISS World Blog

Discover how technology and data are revolutionizing cleaning, enhancing efficiency, and creating a smarter, more responsive workplace experience.
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Blog
4 leggere

Blog | Rethinking the workplace: Creating spaces where people want to be on ISS World Blog

Creating future-ready workplaces that foster collaboration and engagement by viewing employees as guests and designing spaces aligned with organizational purpose.
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Blog
2 leggere

Blog | ISS leads the way towards a plastic-free future on ISS World Blog

ISS sets a new sustainability benchmark by opening the first plastic-free company restaurant in the Netherlands, reducing plastic waste and championing a circular economy.
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Blog
2 leggere

Blog | ISS is accelerating towards a greener future through vehicle electrification on ISS World Blog

ISS is driving sustainability by electrifying its vehicle fleet, addressing climate change, and meeting public demand for corporate responsibility.
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Blog
4 leggere

Blog | How Innovation is Revolutionizing Facilities Management on ISS World Blog

Discover how innovation in facilities management drives efficiency, sustainability, and employee satisfaction, transforming workplaces through strategic partnerships and tailored solutions.
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Blog
4 leggere

Blog | EY Nordics: Embracing the future of work through trust, tech and human connection on ISS World Blog

Discover how EY Nordics is redefining the workplace with flexible models, tech integration, and a focus on trust and human connection.
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Blog
2 leggere

Blog | EY and ISS partnership drives positive outcomes on ISS World Blog

EY and ISS's Vested partnership in the Nordics boosts workplace services through collaboration, innovation, and shared success, enhancing end-user satisfaction and achieving strategic goals.
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Blog
5 leggere

Blog | Driving Business Success Through Healthy and Inclusive Workspaces on ISS World Blog

Discover how prioritizing health and inclusivity in the workplace can boost productivity, engagement, and business success, as discussed by industry experts in our recent LinkedIn Live event.
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Blog
3 leggere

Blog | Convenience at your fingertips with the Workplace app on ISS World Blog

Discover how the ISS Workplace app boosts employee engagement, productivity, and satisfaction through seamless integration of daily tasks and company communication.
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Blog
3 leggere

Blog | Me-We-Us: Building a culture-driven workplace at Nordea on ISS World Blog

Nordea's Me-We-Us mindset transforms its return-to-office strategy, fostering dialogue and alignment through cultural and spatial redesigns for a welcoming, collaborative workplace.
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Blog
6 leggere

Blog | Bridging technology and service for a better workday on ISS World Blog

Discover how ISS' Workplace app enhances the workday by integrating services and technology, offering features like desk booking, helpdesk, and event management for a seamless employee experience.
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Blog
3 leggere

Belonging before retention

Creating workplaces where employees feel they belong is key to engagement. Design spaces for connection, rethink rigid policies, and prioritize well-being for a thriving workforce.
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Customer Stories
3 leggere

The Uetlihof - Office City of Superlatives

Explore the vital role of Uetlihof in Credit Suisse's operations, showcasing its unique facilities, green spaces, and integrated facility services by ISS.
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Customer Stories
2 leggere

Helping clients achieve responsible water use throughout their operations

ISS aids a global manufacturer in Mexico to integrate ESG objectives, enhancing sustainability and operational impact.
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Customer Stories
4 leggere

A five-star location with seven-star service

Discover the transformation of Mikonkatu 7 into a premier office and retail space with top-tier services, enhancing both work and leisure in Helsinki's city centre.
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News and press
2 leggere

ISS awarded contract with Bank of England | Press | ISS World

ISS expands its APAC partnership with a natural resources company, adding services and innovative food technology across four sites under a new five-year agreement worth DKK 100 million annually.
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News and press
2 leggere

ISS and COWI enter new international partnership | Press | ISS World

ISS partners with COWI to deliver sustainable integrated facility services across 11 countries, enhancing efficiency and agility through innovative solutions.
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News and press
1 leggere

ISS announces conclusion of a contract | Press | ISS World

ISS concludes a major UK healthcare contract worth over DKK 100 million annually, ending in Q4 2025. Explore details and company insights in our latest update.
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News and press
2 leggere

ISS signs large contract with Australian Department of Defence

ISS secures a six-year, DKK 300 million annual contract with the Australian Department of Defence, enhancing facility services across 85 locations in South and Western Australia.
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News and press
1 leggere

ISS signs new contract with financial services company in Türkiye | Press | ISS World

ISS signs a new contract in Türkiye, providing integrated facility services with a focus on digital solutions and technical excellence for a financial services company.
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News and press
1 leggere

Moody's Ratings upgrades ISS Global A/S from 'Baa3' to 'Baa2' | Press | ISS World

Moody's upgrades ISS Global A/S credit rating, highlighting improved financial performance and solid operational metrics. Discover how ISS continues to excel in workplace experience and facility services.
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News and press
2 leggere

ISS expands partnership with Brisbane Airport | Press | ISS World

ISS extends its partnership with Brisbane Airport, adding aviation security services to enhance passenger safety and support the airport's future transformation program.
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News and press
3 leggere

Trading update for 1 January - 30 September 2025

ISS secures a significant five-year contract with the UK Government's FCDO, valued at DKK 300 million annually, to deliver integrated workplace services.
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News and press
2 leggere

ISS signs significant contract with major UK Government department | Press | ISS World

ISS secures a significant five-year contract with the UK Government's FCDO, valued at DKK 300 million annually, to deliver integrated workplace services.
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News and press
2 leggere

ISS wins full IFS contract for major life sciences and pharmaceutical company in Switzerland | Press | ISS World

ISS secures a comprehensive IFS contract worth DKK 300 million with a major life sciences company in Switzerland, marking a significant milestone for ISS Switzerland.
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News and press
2 leggere

ISS Group provides update on Wang Fuk Court Fires in Hong Kong | Press | ISS World

ISS Group provides an update on the Wang Fuk Court fires in Hong Kong, detailing their role, response, and ongoing cooperation with authorities.
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News and press
1 leggere

ISS extends significant contract with global technology company in North America | Press | ISS World

ISS extends its contract with a major technology company in North America, enhancing its food solutions and guest experience services for the next five years.
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News and press
1 leggere

ISS renews major contract with Australia’s New South Wales Government Department of Education | Press | ISS World

ISS renews a major contract with NSW's Department of Education, continuing their 30-year partnership with a focus on safe, high-quality learning environments.
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News and press
1 leggere

ISS signs new partnership in the UK | Press | ISS World

ISS secures a major five-year integrated facilities services contract in the UK, valued over DKK 100 million annually, starting in Q4 2026.
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News and press
1 leggere

ISS announces a contract non-renewal | Press | ISS World

ISS announces it will not renew a major UK contract worth DKK 300 million annually, concluding by Q1 2026.
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People Stories
2 leggere

Cheng Kwok Ming: From an act of service to saving a life

Cheng Kwok Ming, ISS Senior Security Guard at Villa Lotto in Hong Kong, immediately stepped in. His quick thinking ensured life-saving urgent care in a moment of crisis.
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People Stories
3 leggere

Ayşe Şahin

Facing cancer is difficult, and when a teen in hospice began losing her hair, Ayşe Şahin from ISS Catering in Türkiye stepped in to help.
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People Stories
3 leggere

ISS Singapore joins forces with KTPH to care for Covid-19 patients

At the peak of the pandemic in 2020, ISS worked with local hospitals to care for migrant workers infected with Covid-19.
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People Stories
5 leggere

GL_Tahmina Bushra: A life-changing journey

Tahmina Bushra’s life has taken more unexpected turns than most.
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People Stories
3 leggere

Patients are always no.1

At a major hospital in Singapore, ISS ensures every surface and ward, including the operating theatres, are spotlessly clean, for the safety of patients and staff.
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People Stories
2 leggere

Compassion and human kindness will always prevail

In the wake of the humanitarian crisis in Ukraine, we celebrate the selfless actions of the world community.
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People Stories
2 leggere

Turning culinary passion into a career

Some people take the opportunity to make their passion their profession, doing a job that feeds their ambitions and inspires them.
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People Stories
2 leggere

My door is always open

For many businesses in Singapore, our cleaning service teams are hidden heroes – the people who keep their offices ready for business and shops clean for customers.
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People Stories
3 leggere

Feeling truly supported

We believe that a diverse workforce is a happy and productive workforce, and our strong commitment to our people.
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People Stories
6 leggere

Jack Chitty

Jack Chitty wasn’t looking for a career at ISS. In fact, when he joined us in 2015, he was happy in his role as a Traffic Officer for Highways England
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People Stories
2 leggere

GL_A passion for people

From sales in cleaning to country manager, Gina Toh has been part of the ISS Singapore growth story since joining in 2001.
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People Stories
2 leggere

Agnes Adamer

Agnes Adamer started working part-time at ISS while studying. Eight years later, she’s Site Manager at one of the largest hospitals in Europe.
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People Stories
1 leggere

Nicolas Vargas Muños

Chef Nicolas Vargas Muños journey from Colombia to Denmark, where he discovered his passion for creatively preparing healthy and delicious food.
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Michelle Quinn
People Stories
3 leggere

Michelle Quinn

Michelle Quinn fulfills a hospice patient's final wish to marry, showcasing the power of empathy and dedication in making unforgettable moments.
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People Stories
2 leggere

Melanie Cooke

Meet Mel, who achieved great success over 28 years at ISS with 11 promotions and two peer awards, now managing one of ISS’ largest client sites.
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People Stories
3 leggere

Lettizia Kris Harjanto

Letti Kris Harjanto's journey at ISS showcases rapid career growth, mentorship, and the importance of flexibility and curiosity in achieving success. Discover her inspiring story.
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Joel
People Stories
1 leggere

Kevin Hosking

Kevin Hosking's journey from mailroom assistant to HSEQ Manager at ISS highlights the power of dedication, support, and career development opportunities in achieving professional growth.
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People Stories
2 leggere

Darwin Lloyd

Darwin Lloyd's inspiring journey from Saint Lucia to the UK highlights the power of self-belief and seizing opportunities, leading to a remarkable career at ISS.
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Michelle Quinn
Blog
1 leggere

ISS and Tent partnership sees over 1,000 refugees hired since 2022

Empowering ISS India employees through the Education for All programme, providing educational opportunities to enhance careers and foster a sense of belonging.
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People Stories
3 leggere

Creating an inclusive workplace for youths with special educational needs

Michelle Quinn fulfills a hospice patient's final wish to marry, showcasing the power of empathy and dedication in making unforgettable moments.
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Blog
2 leggere

ISS renews and expands IFS contract with Virgin Media O2 in the UK | Press | ISS World

ISS has renewed and expanded its partnership with Virgin Media O2 with a new two-year contract.
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Case Studies
2 leggere

Giving our people a second chance on education

Empowering ISS India employees through the Education for All programme, providing educational opportunities to enhance careers and foster a sense of belonging.
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